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Questions about installing, connecting, the quota or privacy? Email us. There is no form and no phone line, so the route to support stays short and clear.

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For a faster answer, include

  • The device ID shown at the top of the app's home screen and in settings.
  • The app version and your phone's Android version.
  • The connection mode (Smart, Exclusive or Stable), your network (Wi‑Fi or mobile data) and roughly when it happened.
Never send passwords, verification codes, tokens or any other secrets. We will never ask for them.